Privacy Policy
Draft for legal review · Updated 6 October 2026
What we collect
- From your purchase (sent by Paddle): email, country and transaction details. We never receive your card details.
- From downloads: date, version downloaded and IP address.
- Cookies: one cookie with your chosen language and, in the members area, a sign-in session cookie.
Why we use it
To deliver the product and updates, provide support, send access and new-version emails, and identify each copy by its license.
License marking
The files you download carry your email and buyer code. This protects the license and lets us trace leaked copies.
Who processes the data
Paddle (payments), Supabase (database and sign-in), Vercel (website hosting), Cloudflare R2 (files) and Resend (email).
How long we keep it
While you have access to the product and for as long as tax law requires.
Your rights
You can ask to access, correct or delete your data at info@hellohello.nz. We do not sell your data.